Client Testimonials
Business Testimonials
"We at Quintain Marketing have known and worked with the principals at MainBrain PC/MAC Repair and Networking Services for almost 20 years. It’s a comfort to know that our companies continue to share the same values and philosophies and more importantly, it’s terrific that our clients can benefit from that approach. I never hesitate to recommend MainBrain to any of our client companies!"
"Just wanted to let you know we had such a great first experience with MainBrain. I was nervous to switch, however, your team did such a wonderful job assessing our needs and making the transition from our prior vendor very simple and smooth. From the response time, customer service, professionalism and technical abilities, I am extremely pleased!"
"In this age of frustrating IT problems, it is great to find a dependable, reliable, and timely solution to the nagging tech issues that we all encounter. In the past, we have spent hours on the phone only to be placed on hold waiting to speak with someone who is hard to communicate with. Thanks to networking with other business owners we have found a great solution. MainBrain is a locally owned IT company run by true professionals who understand that time is of the essence when dealing with the way businesses communicate. I highly recommend MainBrain for a timely, cost effective solution to your IT problems! Thank you MainBrain!!"
"Your technician, Patrick, has been an incredible blessing all the way along! Our computer is the very heart of our business and we knew we had to so something to improve its performance. Patrick was so competent and reassuring; he put our anxieties to rest immediately. You stepped in and lifted us out of a quagmire of confusion with our computer. Thank you for coming to our aid. May God bless your business."
"There’s a distinct difference between MainBrain’s approach to solving our IT issues and similar companies we’ve dealt with at Master Security. Not only are their technicians qualified but they’re trained to understand the importance of a solid business relationship. The security business is all about trust and MainBrain has earned mine."
"I want to say thank you to MainBrain for the professional and quality service we’ve been provided. I called for a technician to come out and look at a problem that was beyond my ability. The tech came out and resolved the issue quickly and efficiently-and went above and beyond my expectations. MainBrain is now our IT resource and I will happily recommend them to anyone needing technical services. God Bless."
"Family and Couple Therapy Services, Inc. is a small corporation that has eight employees. We are busy, with clients, from 9:00 a.m. until 9:00 p.m. all week. We had a hodge-podge of computer equipment, printers, and dial-up. MainBrain assessed our situation; sat down with me; gave me several solutions and cost options. We bought new computers, they networked our entire office, eliminated some printers and got us connected to a high speed internet provider. Our biggest worry was transferring, and not losing, sensitive data; MainBrain accomplished that job as well. Some of the therapists, who had their own laptops, are now wirelessly connected, and protected, to the office network. Thanks to MainBrain. Mark and Pat did a wonderful job. We are in the people business – not the computer business; now we all spend more time with our clients."
Home / Personal Testimonials
"I have been a client with MainBrain from the beginning and my confidence in their technical abilities is solid. Time and time again the technical staff has gotten my system up and running with minimal down time. Additionally, I believe the management and technicians are among the most honest, ethical, and fair people I have met. I trust them to keep my network in top shape with preventative maintenance, but when I do encounter an issue, their response time is very prompt. I recommend MainBrain to businesses and to the home user."
"After spending a great deal of money on a new HP Pavilion Notebook and an even greater amount of time standing in line at Best Buy’s Geek Squad window I finally had to face the fact that I needed a more personal connection with my computer service tech. I heard of MainBrain from some friends and gave them a ring. They had a technician over to my home immediately and diagnosed the problem with my new computer as well as coached me on how to migrate my word docs from my old PC to the new laptop. Since then, they have worked on my son’s laptop, found out it was still under warranty and also straightened out the 27 gigabytes of music in my iTunes folder. I am now on their preventive maintenance program and they come out twice a year to my home and make sure all of our PC’s and our wireless network are fully optimized and running great! Thank you guys!"
"Information technology is wonderful when it works as it was designed! This was not the case with my new Dell XPS unit. While the folks at Dell were helpful, we seemed to speak a different language. Having heard of MainBrain, I put in a cry for help. I was greeted with a warm, caring person on the other end of the phone who quickly understood my situation. It was later that same day when their technician arrived at our home, diagnosed the trouble and painlessly took care of the issue. MainBrain has been readily available since that first call. I feel very comfortable with placing my computer needs in their hands. They are all they said they would be and more. I now have new higher standards for computer service and MainBrain has exceeded them. Thank you to your entire customer-focused staff; you have delighted both me and my wife with excellent service."
